CUSTOMER SUPPORT & HELP CENTER

WE ARE HERE TO ASSIST YOU

Have a question about a project, system deployment, or technical security audit? Reach out to our engineering support team directly.

Direct Support

Email Support

Send your technical inquiries or project support tickets directly to our engineering desk.

hi@trimids.com
Phone Line

Direct Phone

Speak directly with an technical account executive for urgent inquiries.

+94 78 1498 152
Operating Hours

Response SLA

Monday – Friday: 9:00 AM – 6:00 PM (GMT+5:30). Urgent tickets responded within 2 hours.

Support Desk Active
SUPPORT CHANNELS & GUIDELINES

SUBMIT A SUPPORT INQUIRY

Fill out the form to open a support ticket. Our engineering team reviews inquiries promptly and provides dedicated technical resolution.

24-hour turnaround for project inquiries
NDA & Confidentiality guaranteed for technical audits
Direct engineer escalation without bot delays